Tickets for this competition can be paper or mobile transfer. You can see your format in the following ways:

  • During the checkout you will be able to see this information
  • In the confirmation email you receive once the order is confirmed
  • From your Profile > Orders > Current tab


Knowing the format that corresponds to you, below you will explain the details on how to receive the tickets. 


When will I receive?

Please note that due to sport event, the tickets will be issued by the promoter/organizer very close to the event, sometimes, as close as 24 hours before the event. 


As part of our 100% guarantee we make sure that you will receive your tickets in time to enjoy the event.


How do I receive?

Paper

Make sure you provide a valid and correct delivery address. If you need to change it, you can read the steps here. 


Once the seller deliver, you will receive an email with the delivery details (as courier, tracking number, maybe estimated delivery date...)


Mobile Transfer

The tickets will be transferred to you through the Wimbledon Official App (no the StubHub app) where you will be able to open and use them. 


Once the seller has delivered...

You will receive two emails. If you don't find it, check your SPAM folder as well to ensure you do not miss any correspondence. 

  • From StubHub International to confirm the tickets were delivered. 
  • From the original ticket providerwhere they confirm the tickets were transferred and provide the steps to accept them.
    1. Tap on the link and login by using the same email address to which you received this message (it's the same email address as your registered in StubHub International). You would only need to generate a password
    2. Accept the Terms & Conditions to accept the tickets
    3. Download the Wimbledon Official App and login with the credentials created
    4. Click on 'View Tickets' 
    5. You can see the calendar of the competition – Please, choose the day you purchased. 
    6. You can see the ticket(s) vinculated to your Wimbledon's account. Your QR code will be only visible on the event day. 


On the day of the event... 

Simply open tickets from the Wimbledon Official App and scan at the venue gate. Please ensure your phone is fully charged on the day of the event. This way, you'll avoid any last-minute hiccups and can enjoy your experience to the fullest!


Please note that downloaded or printed tickets in the following formats will not be valid.



Want to know more about the Wimbledon Official app use? Here you can find a quick guide.


Any mention or reference to the Wimbledon Official app is for informational purposes only and does not imply any official association.